Terms and Conditions iGenomeDx India Pvt Ltd.
Effective Date: 05-02-2025
Welcome to iGenomeDx India Diagnostic Centre. These Terms and Conditions outline the rules and regulations for using our services and website. By accessing or using our services, you agree to comply with these terms. If you do not agree, please refrain from using our services.
- General Terms
1.1. By using our website and services, you confirm that you are at least 18 years old or have the legal authority to consent to medical testing.
1.2. The information on our website is for general informational purposes and should not be considered medical advice.
1.3. iGenomeDx India reserves the right to modify, suspend, or discontinue any part of its services at any time without prior notice.
- Medical Testing & Results
2.1. All medical tests conducted by iGenomeDx India are for diagnostic purposes only and should be interpreted by a qualified healthcare professional.
2.2. Test results are confidential and will only be shared with the patient or authorized personnel.
2.3. iGenomeDx India is not liable for any misinterpretation of test results or decisions made based on the results.
- Appointments & Cancellations
3.1. Patients must schedule appointments in advance through our website, phone, or in person.
3.2. Cancellations should be made at least 24 hours before the scheduled appointment. Failure to cancel may result in a cancellation fee.
3.3. We reserve the right to reschedule or cancel an appointment due to unforeseen circumstances.
- Payments & Refunds
4.1. Payment for services must be made in full before or at the time of the test.
4.2. We accept various payment methods, including cash, credit/debit cards, and digital payment platforms.
4.3. Refunds are subject to the service provider’s discretion and may not be issued for completed tests.
- Privacy Policy & Data Protection
5.1. iGenomeDx India follows strict privacy policies to ensure that patient data remains secure and confidential.
5.2. Personal data collected during testing will only be used for medical analysis and reporting.
5.3. We do not share, sell, or distribute personal data to third parties without consent, except when required by law.
- Use of Website
6.1. Users must not misuse or exploit the website for illegal activities, unauthorized access, or spamming.
6.2. The content, logos, and trademarks displayed on the website are the property of iGenomeDx India and should not be copied or distributed without permission.
6.3. We strive to keep our website accurate and updated, but we do not guarantee error-free information.
- Limitation of Liability
7.1. iGenomeDx India will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.
7.2. We are not responsible for delays in test results due to unforeseen circumstances such as technical failures or natural disasters.
- Governing Law
8.1. These Terms and Conditions are governed by the laws of India.
8.2. Any disputes shall be resolved through arbitration or in the appropriate courts of jurisdiction.
- Contact Information
For any inquiries regarding these Terms and Conditions, please contact us at:
iGenomeDx India Pvt Ltd.
By using our services, you acknowledge that you have read and agreed to these Terms and Conditions. Thank you for choosing iGenomeDx India Pvt Ltd. for your healthcare needs.